Aircall Silver Partner
Aircall + monday.com, implemented for property management and real estate
We maintain the industry's phone systems research guide, and Aircall holds its top score for operations-driven property teams.
We implement it wired into monday.com, so every call lands in your workspace as a record your team can act on. Property management, brokerages, and real estate, from 3 seats to multi-office.
Free, 25 minutes. If Aircall isn't the right fit for your size, we'll tell you that too.
Implementation Packages
Fixed scope, fixed price, built around how PM phone trees actually work: leasing, maintenance, after-hours, and owners.
Quickstart
The native Aircall + monday.com integration, installed right and handed off live.
Best for: 1-5 seat teams starting fresh
- App install and authorization, both sides
- Number connection and sync settings
- Calls and texts logging to your boards
- Live handoff session with your team
Quickstart is install-only. Routing design, escalation logic, automations, and AI agents live in the packages below, and that's where phones start paying for themselves.
Basics
A clean Aircall foundation: numbers, teams, integrations, and your first automations, done right the first time.
Best for: Single-office PMCs moving off cell phones or a legacy system
- Native setup of Aircall + your integrations
- Users and teams setup
- Number formatting and porting support
- Call tags with up to 3 automations/flows
- Setup of 1 Smartflow
- Agent and manager training
Advanced
Department-grade routing for a real phone tree: leasing, maintenance, and after-hours flows with escalation logic.
Best for: 250-1,500 doors with dedicated office staff
- Native setup of Aircall + your integrations
- Callback and queue routing configuration
- SLA routing and escalation logic design
- Call tags with up to 5 automations/flows
- Setup of 3 Smartflows
- Agent, manager, and admin training
Enterprise
Multi-office scale: region-aware routing, executive dashboards, and a hypercare runway into managed services.
Best for: 500+ doors or multi-office operations
- Native setup of Aircall + your integrations
- Call tags with up to 10 automations/flows
- Up to 6 Smartflows + multi-region routing logic
- Custom C-suite dashboard
- Agent, manager, and admin training
- 4-week hypercare + ongoing managed services option
Implementation packages cover the phone platform itself. AI Voice Agents and AI Assist Pro are separate add-ons below. Custom API work (calls into monday.com or your PMS as work orders and guest cards) is scoped separately, and it's the work we're best known for.
AI Add-Ons
The AI that answers (Voice Agents) and the AI that assists your team live on the call (AI Assist Pro), configured for PM call types: leasing inquiries, maintenance intake, owner questions.
AI Voice Agent Setup
Essentials
$2,999 per agent- Hands-on configuration of 1 Virtual Agent (profile, tone, greetings)
- Core intake questions + escalation logic
- Connection of up to 3 knowledge articles
- Human-transfer paths
- Agent and manager training on monitoring, QA, and iteration
Advanced
$5,000 per agent- Everything in Essentials
- Call pattern analysis and custom agent behavior design
- In-call actions and Context API setup
- Intention-based routing
- 1-month post-implementation review and optimization
- Admin training + full internal documentation
AI Assist Pro Setup
Foundations
$1,500- 1 custom playbook + 1 scorecard
- 5 live prompts
- 3 CRM automations
- Agent training
Premium
$3,000- 5 custom playbooks + 2 scorecards
- 8 live prompts
- 5 CRM automations
- Internal enablement page, agent and manager training
Advanced
$5,000- 10 custom playbooks + 5 scorecards
- 10 live prompts, 8 CRM automations
- 1-month post-implementation refresh
- Full training and documentation package
Aircall's usage rates (AI minutes, messaging conversations) are billed by Aircall directly and are separate from implementation.
Running your operation on monday.com?
This is the build we're best known for. At 10-50 seats, phones stop being a phone question and become a data question: hundreds of calls a week that either write themselves into your workspace or quietly go missing. We wire Aircall so every call lands on the right board: click-to-dial from any item, inbound screen-pops with context, calls logged to items automatically, tag-driven automations that move work orders, and transcripts, summaries, and sentiment on the record via custom API work.
A 3-person team can self-serve the native integration, and our free Aircall + monday.com setup guide walks through it (there's a troubleshooting guide too). Past that size, routing design, automations, and the API layer are the project, and that's what the packages above cover.
How an implementation runs
Basics lands in 2-3 weeks; Advanced and Enterprise in 4-6, driven mostly by porting timelines.
Kickoff
Requirements, porting plan, A2P 10DLC registration needs, and network check.
Functional discovery
We map your actual phone tree: leasing, maintenance, after-hours, and where every call should land in your systems.
Configuration
Numbers, teams, routing, integrations, tags, and automations built and reviewed with you.
Training & go-live
Agents, managers, and admins trained; porting completes; we watch the first days closely.
Adoption & hypercare
Analytics review, routing adjustments from real call data, and AI layers added once the foundation is solid.
Why implement with LaunchEngine
Property teams are all we do
We serve 40+ property management companies running 30,000+ doors, plus the brokerages and real estate teams around them. Your phone tree gets built by people who know what a maintenance emergency line needs at 2am.
We wrote the research
Our phone systems guide verified every vendor's pricing and capabilities from primary sources, with a weekly automated watch. We implement what we can defend in public.
Calls become records
The reason Aircall wins for ops-driven PMCs is its event stream. We're the team that wires transcripts, sentiment, and summaries into your monday.com workspace as work orders and owner notes.
Referring a customer? Here's our lane.
For Aircall account teams: what we take, and what you get back.
Good fit
Property management companies, brokerages, and real estate operations in the US, any size. monday.com in the stack is our sweet spot; Rentvine, Buildium, and AppFolio shops are home turf too.
What we handle
Everything after the sale: onboarding, number porting, IVR and routing design, the monday.com integration, AI agent configuration, and training. Fixed-scope packages, from a $499 Quickstart to multi-office builds.
What you keep
The customer relationship and the paper. Seats and usage stay on Aircall billing; we invoice implementation separately, and your customer gets a working phone tree instead of a stalled rollout.
Fastest path: send your customer the scoping-call link, or join the call yourself. Scope lands within one business day.
The fine print: Package prices cover the scope listed; every engagement is confirmed in a written proposal governed by our Terms of Service. Timelines are typical and depend on carrier porting windows and integration complexity. Aircall subscription seats and usage charges (AI minutes, messaging) are billed by Aircall directly and are not included in implementation pricing. LaunchEngine is an Aircall partner and may earn referral commissions; the rankings in our research guide are set independently of that relationship. Aircall is a trademark of Aircall SAS; LaunchEngine is not Aircall.
Frequently Asked Questions
Have a question? We've got answers.
Get your phone tree built right
A free 25-minute scoping call: bring your door count, your PMS, and your current setup. We'll tell you which package fits, or that none of them do.