Aircall Partner
Aircall, implemented for property management
We wrote the industry's phone systems research guide, and Aircall scored highest on it for operations-driven PMCs. This is the team that turns that recommendation into a working phone tree: routing, integrations, AI agents, and call data that lands in your operations stack.
Free, 25 minutes. If Aircall isn't the right fit for your size, we'll tell you that too.
Implementation Packages
Fixed scope, fixed price, built around how PM phone trees actually work: leasing, maintenance, after-hours, and owners.
Basics
A clean Aircall foundation: numbers, teams, integrations, and your first automations, done right the first time.
Best for: Single-office PMCs moving off cell phones or a legacy system
- Native setup of Aircall + your integrations
- Users and teams setup
- Number formatting and porting support
- Call tags with up to 3 automations/flows
- Setup of 1 Smartflow
- Agent and manager training
Advanced
Department-grade routing for a real phone tree: leasing, maintenance, and after-hours flows with escalation logic.
Best for: 250-1,500 doors with dedicated office staff
- Native setup of Aircall + your integrations
- Callback and queue routing configuration
- SLA routing and escalation logic design
- Call tags with up to 5 automations/flows
- Setup of 3 Smartflows
- Agent, manager, and admin training
Enterprise
Multi-office scale: region-aware routing, executive dashboards, and a hypercare runway into managed services.
Best for: 500+ doors or multi-office operations
- Native setup of Aircall + your integrations
- Call tags with up to 10 automations/flows
- Up to 6 Smartflows + multi-region routing logic
- Custom C-suite dashboard
- Agent, manager, and admin training
- 4-week hypercare + ongoing managed services option
Implementation packages cover the phone platform itself. AI Voice Agents and AI Assist Pro are separate add-ons below. Custom API work (calls into monday.com or your PMS as work orders and guest cards) is scoped separately, and it's the work we're best known for.
AI Add-Ons
The AI that answers (Voice Agents) and the AI that assists your team live on the call (AI Assist Pro), configured for PM call types: leasing inquiries, maintenance intake, owner questions.
AI Voice Agent Setup
Essentials
$2,999 per agent- Hands-on configuration of 1 Virtual Agent (profile, tone, greetings)
- Core intake questions + escalation logic
- Connection of up to 3 knowledge articles
- Human-transfer paths
- Agent and manager training on monitoring, QA, and iteration
Advanced
$5,000 per agent- Everything in Essentials
- Call pattern analysis and custom agent behavior design
- In-call actions and Context API setup
- Intention-based routing
- 1-month post-implementation review and optimization
- Admin training + full internal documentation
AI Assist Pro Setup
Foundations
$1,500- 1 custom playbook + 1 scorecard
- 5 live prompts
- 3 CRM automations
- Agent training
Premium
$3,000- 5 custom playbooks + 2 scorecards
- 8 live prompts
- 5 CRM automations
- Internal enablement page, agent and manager training
Advanced
$5,000- 10 custom playbooks + 5 scorecards
- 10 live prompts, 8 CRM automations
- 1-month post-implementation refresh
- Full training and documentation package
Aircall's usage rates (AI minutes, messaging conversations) are billed by Aircall directly and are separate from implementation. Current verified rates are in our guide.
How an implementation runs
Basics lands in 2-3 weeks; Advanced and Enterprise in 4-6, driven mostly by porting timelines.
Kickoff
Requirements, porting plan, A2P 10DLC registration needs, and network check.
Functional discovery
We map your actual phone tree: leasing, maintenance, after-hours, and where every call should land in your systems.
Configuration
Numbers, teams, routing, integrations, tags, and automations built and reviewed with you.
Training & go-live
Agents, managers, and admins trained; porting completes; we watch the first days closely.
Adoption & hypercare
Analytics review, routing adjustments from real call data, and AI layers added once the foundation is solid.
Why implement with LaunchEngine
PM is all we do
We serve 40+ property management companies running 30,000+ doors. Your phone tree gets built by people who know what a maintenance emergency line needs at 2am.
We wrote the research
Our phone systems guide verified every vendor's pricing and capabilities from primary sources, with a weekly automated watch. We implement what we can defend in public.
Calls become records
The reason Aircall wins for ops-driven PMCs is its event stream. We're the team that wires transcripts, sentiment, and summaries into your monday.com workspace as work orders and owner notes.
The fine print: Package prices cover the scope listed; every engagement is confirmed in a written proposal governed by our Terms of Service. Timelines are typical and depend on carrier porting windows and integration complexity. Aircall subscription seats and usage charges (AI minutes, messaging) are billed by Aircall directly and are not included in implementation pricing. LaunchEngine is an Aircall partner and may earn referral commissions; the rankings in our research guide are set independently of that relationship. Aircall is a trademark of Aircall SAS; LaunchEngine is not Aircall.
Frequently Asked Questions
Have a question? We've got answers.
Get your phone tree built right
A free 25-minute scoping call: bring your door count, your PMS, and your current setup. We'll tell you which package fits, or that none of them do.